Esprit National
Email: info@espritnational.com
Address: 331 Rue du Président Salvador Allende, 92700 Colombes, France
Returns
Our policy lasts 30 days. If this period has passed since your purchase, we unfortunately cannot offer you a refund or exchange.
To be eligible for a return:
- The item must be unused and in the same condition you received it.
- The item must be in its original packaging.
- Proof of purchase or receipt must be provided.
How to Initiate a Return
To initiate a return, please contact us at info@espritnational.com with the following information:
- Your full name and order number.
- A description of the issue or reason for the return.
Once your request is approved, we will provide you with instructions for returning the item. Please ensure the product is safely packaged.
Refunds
Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund.
Approved refunds will be processed, and the amount will automatically be credited to your original payment method within 7-14 business days.
If you haven’t received your refund yet, please check with your bank or payment provider as processing times may vary.
Exchanges
We replace items only if they are defective or damaged. If you need to exchange a product for the same item, please email us at info@espritnational.com with the necessary details.
Shipping Costs
- You are responsible for the shipping costs of returning items unless the product is defective or incorrect.
- Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted unless stated otherwise.
For further inquiries or clarifications, please contact our team at:
Email: info@espritnational.com
Address: 331 Rue du Président Salvador Allende, 92700 Colombes, France